Terms and Conditions
Effective Date: November 2025
Welcome to Clean Air, providing professional air duct and dryer vent cleaning throughout Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, and Liberty Lake. These terms govern your use of our services and air-ductcleaningspokane.com. By contacting us or scheduling services, you agree to these terms. Questions? Call (509) 209-8511.
Acceptance of Terms
When you contact Clean Air, visit our website, or schedule air duct or dryer vent cleaning services in the Greater Spokane area, you agree to these Terms and Conditions. These apply to all customers in Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, Liberty Lake, and surrounding Washington State and Idaho communities.
Services We Provide
Clean Air specializes in HVAC maintenance to improve indoor air quality throughout Spokane:
- Air Duct Cleaning: Comprehensive residential and commercial HVAC duct cleaning removing dust, debris, allergens
- Dryer Vent Cleaning: Thorough dryer vent cleaning reducing fire hazards and improving efficiency
- HVAC Inspection: Visual assessment of ductwork and air quality issues
- Seasonal Maintenance: Post-wildfire and preventive maintenance services
All services follow industry standards and Washington State safety requirements.
Service Area
Clean Air serves Eastern Washington and North Idaho:
- Spokane, WA (all neighborhoods)
- Spokane Valley, WA
- South Hill, Spokane
- Coeur d’Alene, ID
- Mead, WA
- Liberty Lake, WA
- Surrounding communities (call to confirm)
Peak periods (post-wildfire season) may require advance booking. Call (509) 209-8511 for availability.
Scheduling Appointments
To schedule with Clean Air:
- Call (509) 209-8511 to discuss needs
- Provide property details and HVAC information
- Receive appointment confirmation and service details
- Get preparation instructions before our arrival
Rescheduling: Please call 24 hours ahead. Late cancellations may incur fees.
Pricing and Payment
Clean Air offers transparent pricing:
- Estimates: Provided during initial call based on property size and scope
- Final Pricing: Determined after technician assessment
- Payment Methods: Cash, checks, major credit cards
- Payment Due: Upon service completion unless arranged otherwise
- Additional Work: Discussed and approved before proceeding
Remote locations may have travel fees disclosed before scheduling.
Service Quality Standards
Clean Air maintains high standards:
- Trained Technicians: Experienced, professional team
- Industry Standards: Following NADCA guidelines
- Professional Equipment: HEPA vacuums and specialized tools
- Home Protection: Shoe covers and careful property handling
- Thorough Cleaning: All accessible ductwork, registers, grilles
Customer Responsibilities
For safe, efficient service:
- Access: Clear access to ductwork, vents, HVAC equipment
- Pets: Secure in separate area during service
- Utilities: Electricity available for equipment
- Accurate Info: Honest details about HVAC system and issues
- Safety Disclosure: Inform of hazards (asbestos, mold, damage)
Safety First: If unsafe conditions are found (asbestos, severe mold, structural damage), we’ll stop work and recommend specialists. Your safety is paramount.
Service Limitations
Clean Air provides comprehensive cleaning but doesn’t handle:
- HVAC Repairs: We clean but don’t repair equipment or controls
- Structural Issues: No ductwork repair (can recommend contractors)
- Hazardous Materials: No asbestos or lead paint removal
- Severe Mold: Extensive mold needs specialized remediation
- Inaccessible Ducts: Some areas may require property modifications
Warranties and Guarantees
Clean Air stands behind our work:
- Workmanship: Guaranteed to industry standards
- Satisfaction: Call within 7 days if not satisfied
- Service Warranty: Address quality concerns at no charge
- Equipment Damage: Damage from our negligence addressed promptly
Not Covered: Pre-existing issues, normal dust after cleaning, HVAC malfunctions, deferred maintenance problems.
Liability and Insurance
Clean Air maintains business insurance for Washington and Idaho operations:
- Our Coverage: General liability for work and operations
- Our Responsibility: Damage from our negligence or equipment
- Not Our Responsibility: Pre-existing conditions, normal wear, issues revealed (not caused) by cleaning
- Claims: Report immediately to (509) 209-8511
Cancellation Policy
Clean Air’s cancellation terms:
- 24+ Hours: Free rescheduling, no penalties
- Under 24 Hours: May incur cancellation fee
- Same-Day: Cancellation fee unless emergency
- Weather: Severe Spokane weather allows free rescheduling
- No-Shows: May be charged service call fee
To cancel/reschedule: (509) 209-8511
Website Use
Regarding air-ductcleaningspokane.com:
- Info Accuracy: Confirm details by phone
- Educational Content: General info only, not professional advice
- No Guarantees: Typical results don’t guarantee your outcomes
- Service Variations: Each HVAC system is unique
Privacy
Information handling follows our Privacy Policy. We may contact about appointments or send maintenance reminders with permission. You can opt out anytime. We never sell customer data.
Dispute Resolution
For concerns about services:
- Call (509) 209-8511 first – most issues resolve quickly
- Email details to info@air-ductcleaningspokane.com if needed
- We’ll work in good faith to resolve concerns
- Disputes governed by Washington State law, resolved in Spokane County courts
Washington State Compliance
Clean Air operates in compliance with:
- Required business licenses and registrations
- Health and safety standards
- EPA guidelines for indoor air quality
- Washington consumer protection laws
Intellectual Property
All air-ductcleaningspokane.com content (text, images, logos) is Clean Air property or used with permission. View for personal use but don’t reproduce or distribute commercially without permission.
Force Majeure
Clean Air isn’t liable for delays due to uncontrollable circumstances:
- Severe weather (ice storms, heavy snow)
- Natural disasters (wildfires, floods, earthquakes)
- Utility failures or infrastructure problems
- Government orders or restrictions
- Health emergencies
We’ll reschedule affected appointments at no penalty.
Changes to Terms
Clean Air may update these terms for:
- Service or business practice changes
- New legal requirements
- Industry standard updates
- Customer feedback improvements
Updates posted on air-ductcleaningspokane.com with new date. Continued service use means acceptance.
Your Acknowledgment
By contacting Clean Air or allowing service in Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, Liberty Lake, or surrounding areas, you acknowledge:
- You’ve read and understood these terms
- You agree to be bound by these terms
- You had opportunity to ask questions
- You understand services and limitations
- You accept your outlined responsibilities
Questions? If anything is unclear, call (509) 209-8511 before booking. We’re happy to explain policies and answer questions.
Contact Clean Air
Questions about terms? Need service? We’re here to help.
518 W Riverside Ave, Spokane, WA 99201
Professional air duct and dryer vent cleaning for Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, Liberty Lake.