Privacy Policy
Last Updated: November 2025
Clean Air is committed to protecting the privacy of residents and businesses throughout Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, and Liberty Lake. When you reach out to us for air duct cleaning or dryer vent cleaning services, we handle your information with the utmost care and transparency. This Privacy Policy explains our practices regarding information collection, usage, and protection.
What Information We Gather From Spokane Area Customers
When you contact Clean Air for air duct or dryer vent cleaning services in the Spokane region, we may collect certain details to serve you better:
- Contact Information: Your name, phone number, and service address in areas like Spokane Valley, South Hill, Coeur d’Alene, Mead, or Liberty Lake
- Service Details: Information about your HVAC system, property type, and specific cleaning needs
- Communication Records: Phone call records and any messages exchanged to schedule or discuss your air duct cleaning service
- Website Activity: Basic information like your device type, browser, pages viewed, and time spent on air-ductcleaningspokane.com
We collect only the information necessary to provide quality air duct and dryer vent cleaning services to our Spokane-area customers.
How We Use Your Information
Your data helps us provide excellent air duct cleaning services:
- Schedule and complete your service appointment
- Communicate about your cleaning needs
- Send appointment reminders (with permission)
- Improve our Spokane-area services
- Provide seasonal maintenance recommendations
We Never: Sell, rent, or trade your personal information to third parties for marketing.
Protecting Your Data
Clean Air implements strong security measures:
- Encryption: SSL protection on our website
- Access Control: Only authorized team members access your info
- Secure Storage: Protected servers with regular backups
- Staff Training: Privacy protection education for all employees
Information Sharing
We keep your information confidential but may share with:
- Service Partners: Phone services, scheduling tools (bound by confidentiality)
- Legal Requirements: When required by Washington State law
- With Your Permission: Only when you explicitly agree
Your Privacy Rights
As a Clean Air customer, you can:
- Request copies of your information
- Correct inaccurate data
- Ask for data deletion (after service completion)
- Opt out of marketing communications
Contact us at (509) 209-8511 to exercise these rights.
Social Media
When you interact with our Facebook or Instagram pages:
- Those platforms’ privacy policies apply
- We may see public profile information you share
- For service inquiries, call (509) 209-8511 directly
Data Retention
We keep your information:
- As long as you’re an active customer
- For reasonable periods for service records
- As required by Washington State regulations
- Until you request deletion (subject to legal requirements)
Third-Party Links
Our website may link to other sites. Clean Air isn’t responsible for their privacy practices. Review their policies before sharing information.
Children’s Privacy
Our services are for adults. We don’t knowingly collect information from children under 13. If we learn we have, we’ll delete it immediately.
Washington State Compliance
Clean Air complies with applicable Washington State privacy laws. Residents have specific rights we fully respect as outlined in this policy.
Policy Updates
We may update this policy periodically. Changes will be posted on air-ductcleaningspokane.com with an updated date. Major changes will be prominently displayed.
Questions About Privacy?
We’re here to address any privacy concerns. Contact Clean Air anytime to discuss how we protect your information.
Contact Clean Air
518 WRiverside Ave, Spokane, WA 9920
Serving Spokane, Spokane Valley, South Hill, Coeur d’Alene, Mead, Liberty Lake with professional air duct cleaning.